Communicating With Recipients
All correspondence to or from donor family members and recipients is coordinated through the Aftercare Coordinator at Nevada Donor Network (NDN). Correspondence is confidential and anonymous until both parties agree to disclose identifying information. Below are a few suggestions for maintaining confidentiality and anonymity:
- Use only first names
- Don’t include your address, city or phone numbers
- Don’t reveal the name or location of hospital or physicians
Highlights you may want to include in your correspondence:
- Your loved one’s first name
- Their job or occupation
- Their hobbies or interests
- The state in which you live (not the city)
- Family situation, such as marital status, children and grandchildren, etc.
The Aftercare Coordinator will review the correspondence to ensure confidentiality and anonymity. Along with your letter, please include a separate piece of paper with your full name, your loved one’s full name and the date of donation.
After the correspondence is reviewed, it is forwarded to the recipient via their transplant coordinator. If your letter is returned to us, we will notify you. Keep in mind that it may take some time of the recipient to respond. Recipients have reported feeling overwhelmed with emotion and have difficulty expressing gratitude in words.
If you need further information about writing to recipients, please call the Aftercare Coordinator at NDN at 855-NVDONOR (855-683-6667).
Please send correspondence to the following address:
Nevada Donor Network
Attn: Aftercare Coordinator
2055 E. Sahara Avenue
Las Vegas, NV 89104